Natalie Doyle Oldfield advises some of the world’s most successful companies on how to grow their business and increase customer trust and loyalty. She is the author of The Power of Trust: How Top Companies Build, Manage and Protect It. It was named one of the Top 5 Business Books of 2017 by The Chronicle Herald. A former Chief Marketing Officer, Natalie has spent 25 years in marketing and sales. She is a passionate speaker to companies throughout North America, Europe & Asia.
For the second year in a row, Natalie has been named a “2018 Top Thought Leader in Trust by Trust Across America.” This honour was based on her work with clients to build, measure and protect customer trust: specifically, for the research and science behind the Eight Principles of Building Customer Trust©, the Client Trust Index™ as well as the content of her seminars and online certificate course called, Becoming a Trusted Advisor. Ninety one global professionals were named Top Thought Leaders in Trust including: Howard Shultz, former CEO Starbucks, Stephen M.R. Covey, Author, Richard Edelman, Edelman Public Relations and founder of the Edelman Trust Barometer and Gary Kelly, CEO/Chairman of Southwest Airlines.